Choosing the Best Amazon Virtual Assistant to Support Your Marketing Goals
Running an e-commerce business is no easy feat. From sourcing products to fulfilling orders, there are many hats that need to be worn in order to run an eCommerce business smoothly.
An Amazon virtual assistant can help you with a variety of different tasks, from conducting market research to optimizing listings and monitoring rankings. Here are some of the top 4 tasks an Amazon VA can do for you:
1. Customer Service
A good Amazon virtual assistant can help you achieve your marketing goals by handling smaller but important tasks. For example, a highly-experienced VA can handle inventory management tasks for you, including tracking online products from manufacturer to warehouses.
A skilled assistant can also help you with product research. This involves discovering new products to purchase at wholesale prices, negotiating with suppliers, requesting and consolidating samples, and more.
They can even assist with setting up and optimizing ad campaigns on Seller Central. This is especially helpful for ecommerce brands that want to improve their brand visibility or get more targeted traffic and sales. In addition, they can also respond to reviews and comments on your products. This saves you time and ensures that customers are getting a positive experience.
2. Product Research
A virtual assistant who has expertise in e-commerce SEO will be able to help you improve your search engine optimization (SEO). This is important for optimizing product listings to generate more organic traffic and sales.
This is a critical task that many sellers are not able to complete on their own because it requires a lot of time and effort to research current market trends, choose winning items, and find new opportunities. An Amazon VA with this skill can do the work in a fraction of the time it would take you to do it.
A Virtual Assistant can also manage ad campaigns and monitor key metrics to ensure they are effective and profitable. They can respond to customer inquiries, resolve service issues, and up-sell products.
A Virtual Assistant can perform a variety of marketing tasks to improve an online business. From researching competitors to realize their stance in the market, creating and running Ad campaigns and more.
VAs can help a customer track sales and profits to help them analyze their growth potential. This saves sellers valuable time that could be spent on more strategic planning and future growth.
A VA can also respond to customer feedback, either positive or negative. This builds buyer trust and increases customer loyalty. Additionally, VAs can provide support for customers through phone, email, text and social media. They can even help with CRMs and other softwares used to manage the business. Moreover, they can update product lists to comply with Amazon’s policies and monitor list optimizations.
4. Inventory Management
In an online business, accurate inventory management is essential to maintain consistent sales and ensure that customers are satisfied. Amazon VAs can help with sourcing products, updating product listings, tracking view counts, resolving customer queries, and more.
A virtual assistant can also assist with PPC campaigns by using Seller Central tools, creating negative keywords, and monitoring analytics. This helps improve profitability and reduce costs.
Moreover, they can design headline search ads to promote products in search results. This boosts brand awareness and drives traffic to a site or app. This helps maximize sales, revenue, and growth. An Amazon VA can also do research on competitors and their advertising strategies to identify opportunities for strategic expansion. Ultimately, this frees up time for the manager to focus on business growth and other areas of strength.
5. Account Management
Account management is all about sustaining customer relationships. Customers are 70% more likely to buy from you again if they already have, and the majority of your company’s revenue comes from existing clients.
Taking care of customer-facing tasks can take up a lot of your time and resources, but it’s an important part of running a business. This includes answering customers’ questions, resolving customer refund requests, and creating removal orders.
Product research is another critical aspect of private label selling, and it can be time-consuming to manage by yourself. An experienced Amazon VA can help you with it, ensuring that your product listings are optimized according to Amazon’s guidelines. In addition, they can also help you with keyword research and competitor analysis. This is important because it gives you an insight into what your competitors are doing.